We're experts in WordPress and love fixing WordPress issues. Select us today and let our WordPress experts fix any issues you may come across!
WooCommerce technical assistance
Website migration assistance
Phishing, Malware cleaning and security
Theme, plugin issues & bug fixing
WordPress Support
WordPress Sites Managed
100% Customer Service Satisfaction
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Initiate your first job with us by using our ordering system. Speak to us to help you select the right package suited for you.
Select a Package
After you've submitted a job, our engineers are on the job right away.. We will update you in due time.
Depending on the complexity of the job you've raised, our agents will update you and happily let you know the task on hand has been fixed!
Every single member of our team at SiteAim has worked with WordPress and hosting for as long as they can remember. No task is too big or too small, we treat every one of our customers in the manner they deserve and work on the job provided by our customers until we've resolved the issue or job in hand.
Our team here at SiteAim are available 24-7. If a task is complex, you'll be assigned a senior WordPress specialist who'll work with you directly until the job has been fixed or completed by us. We are happy to work with your designers or developers to fix any issues they may be having a hard time with - we're not here to compete but here to work with them to get the best resolution for you. Imagine us as your IT team but a big one backing you!
Our custom in-house portal has been made (client portal) to provide you with the ability to raise jobs every time you require it. All communications are done securely by using our job system. Our WordPress experts will get back to you as soon as you've raised a job and they will keep you updated if we have any questions or need anything that maybe required securely.
Once you sign up, you provide us with your website login details through our client area which is stored securely. Your website is only accessed when an agent is working on your website, otherwise, your website is continuously monitored without the need for us being logged in. You are able to track all information, jobs open, pending or completed through out the time your with us.
Raise a job and this gets you in our queue of jobs to do, an agent is assigned to you within minutes and your job is on the way.
All of our WordPress website experts & hosting engineers work remotely around the globe directly for SiteAim. We do not outsource any of our team members nor use third-party companies to assist us in any tasks provided by our clients to us. Our offices are located in London, UK and Mumbai, India to cover all hours day or night to assist our customers within minutes of a job being raised.
All of our WordPress agents are trained exclusively for customer satisfaction. Every time a site issue has been fixed, the thrill we get from the happiness of our customers shared is unexplainable. Be assured that whoever you work with from our team has been trained to go out of the way to put you first and get the job done promptly and successfully.
If you give us login information in order to work on your site, it gets encrypted and is only accessible by our staff when working on your task. You can track who has viewed the information and delete it from our system when we're done.
We can also set up and configure website backups, which we take twice a day and scan for potential security issues or unexpected file changes.
01
We start by you contacting us through our live chat or a phone call to us, our WordPress expert will question you on the issues you are facing or stuck on. We will ask you all the required details to understand how your website operates and what is on. Once this has been shared, we can begin by providing you with what services you'll be requiring from us.
02
Select the package that's rightly suited for you, all of our packages have been set to be affordable.
03
We take a full backup of your website files and database, during this time we start analysing and understanding your website and what you've used to set this up.
04
Our scans are in place and start actively by going through all the code to find any malware or phishing located on your website. If something comes up, we have a full report before us.
05
If we find any malware, phishing or any overall site issues - we will implement a fix. You can be assured we will keep you up to date regardless and let you know what we find in a report.
06
Now that we've fully fixed all the issues you've faced on the website, we now take a full backup of all of your files and databases and monitor them actively.
Let's boost your website performance by enhancing it for you. Why not contact one of our friendly representatives today to learn about our low cost WordPress maintenance services so you can worry less and sleep better knowing your site is in reliable hands.
Sign up now
Yes - we are available at all hours day or night. We monitor websites for our customers round the clock in fact we never sleep ;)
Yes, please call us today using our live chat service or phone numbers available and you can get through to a WordPress expert right away.
Sure, although if you've never dabbled in code or understand site issues such as a hack or embedded malware - you'll never realise it or have the right tools in play to remove it. Our malware scanning systems run daily which will go through your website and find malware even if it's hidden in the darkness of the code!
Yes! This is best suited as we provide a free hosting service which comes as part of your website maintenance package.
Yes - of course. Once you sign up, we will reach out to you instantly and begin any pending tasks you may have for us to do!
